Privacy Policy

SITSerp has created this privacy policy in order to demonstrate our firm commitment to your privacy. Please read the following privacy policy to learn about our information gathering and dissemination practices for our web site.


This policy is subject to revision without prior notice and the new policy will take effect no later than fourteen (14) days after being posted to the site.

What information is collected from me?
Your IP (Internet protocol) address is used to help gather broad demographic information, and is not stored with, or normally associated with, your UserID. Your IP address may be associated with your User ID temporarily for reasons of technical troubleshooting. This information is not shared with anyone outside of SITSerp. Your E-mail address and shipping address/phone may be used by us to contact you when necessary. We also may have on record a separate billing contact that you have provided. This data will not be used except for billing purposes or billing related questions.

Who else may view this data?
All of your contact information and purchase history cannot be viewed by anyone other than SITSerp employees or yourself. SITSerp may make available to selected parties, aggregate user statistics such as the number of page hits, for marketing or other reasons.

What are "Cookies", and why do you use them?
Cookies are small files or file fragments that store information on your computer. Our site uses cookies to keep track of your logon session. These cookies all get sent back only to the originating server here at SITSerp and contain only the data that we put in them. The data in the cookies does not contain any part of your contact information; the cookies only contain an alphanumeric identifier for use by our software, which expires less than 35 minutes after you last accessed the site. The only exception to this is the optional User ID logon cookie, which can store only your User ID at your request, and expires approximately one year after your last visit to our site, or when the "Remember my User ID" check box is UN-checked during a logon, whichever comes first. For your security, there is no option to store your password in a cookie. Even so, if other people use your computer, we recommend, and you may prefer, to not enable the User ID cookie, for greater security.

What about the other Web sites that you link to?
This site may contain links to other sites. SITSerp is not responsible for the privacy practices or the content of such Web sites. A link to an external Web site does not necessarily indicate our endorsement or approval of that site's services, practices, or products.

What else should I know about Security?

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. SITSerp will never ask for your password or User ID in an unsolicited E-mail or phone call. If this information is ever required in response to a change request from you, send the information only via E-mail to this address: We are not responsible for the security of your password. Please do not store them in an easily accessible location, and do not use easy to guess words. SITSerp reserves the right to terminate or edit accounts and orders without prior notice, if it feels that that lost or compromised passwords warrant this action.

How do I Correct/Modify/Delete my account?
We give users the following options for changing and modifying account information:

  • Send an E-mail message to:
  • Call us at 888-310-9964, or fax us at 888-310-9964.
  • Send mail to the following postal address:

How do I Contact SITSerp?
If you have any questions about this privacy statement or the privacy practices of SITSerp, you can contact us by:

  • Sending an E-mail message to:
  • Calling us at 888-310-9964, or faxing us at 888-310-9964.
  • Writing a letter to:
    Privacy Policy


© 2021-2022, All Rights Reserved